Here you will find FAQ's about our lawn care services
What do you do with the clippings?
The standard in the lawn care industry is mulching. Mulching has more than a few benefits for your grass and environment. Lawns that are cut on a weekly basis do not require removal of clippings. Some clients prefer to have there lawns free of clippings when they are on a bi-weekly program, but this is optional. globalTurf has a service fee for baging clippings and generally runs about 4.00 per yard waste bag.
Do you have a program for eliminating weeds?
No. globalTurf offers mowing services along with fertilization, over-seeding & aeration. All services are fully customized to the clients needs
Do you offer one time cut's
No. globalTurf only offers maintenance programs that run until the end of October. The initial start date is not neccessarily important, once we start a program we require our clients to stick with us until the end of the lawn care season (October). If you are looking for a one time cut there are plenty of services that do this as well.
When do you complete the mowing?
Your location will dictate what day of the week globalTurf will service your property. Properties are generally completed Monday - Thursday pending weather conditions. globalTurf can usually give a 3 hour window for services to be completed.
What happens when it rains?
If weather conditions delay services you will be contacted through e-mail or phone. Generally if there is a weather dealay through the week all services for that day are pushed one day ahead. If we experience two days of rain your service would be pushed two days ahead, but this is a rare occurance.
Do you have insurance?
globalTurf carries a 2,000,000 liability insurance that protects our clients properties against accidental damage. All employees have WSIB and are required to wear protective boots and brightly coloured shirts for easy identification. Proof of insurance can be provided on an individual basis.
What type of equipment do you use?
Your individual property will determine what equipment is used for maintenance. globalTurf uses commercial lawn maintenance equipment such as; John Deere, Toro, Echo, Ferris, and RedMax. Check out our google+ page and facebook page for more information.
Do globalTurf employees have CRC's?
All globalTurf candidates are required to get a criminal reference check before employment.
What forms of payment do you except?
globalTurf excepts all major credit cards for payment processing. Checks are not excepted as payments for regular scheduled maintenance.